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Overrides who receive partial commission on all of Kalb Equipment Inc Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM returned VX520 checked for open batches. Elavon Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT John keyboard was locked....unlocked...now working properly Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Cheri Hansen -> Notes: Need EIN Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Kamal brought new terminla to kalb equipment. We had some issues at first getting it to download due to settlement issue. We called tech support (Lori) and she helped us get the old terminal settled and the new terminal downloaded. All is good. If they continue to see errors with processing then it is a Comcast issue and they need to call Comcast and ask if there is an outage in the area? They are having troubles getting their credit card terminal to connect properly. Comcast should be able to help from there. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Download File # 22432983 for VX520 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Jake called back the terminal is still having issues. Terminal says: connect error ttc error 100 500 43. I have Elavon (Jeremy) on the line to assist in figuring out if they need a new terminal. Jeremy said it sounds like a connectivity issue. He had him reset router and terminal. Terminal ran one transaction fine then gave same error message. Going to bring another terminal out there to see if that is the issue. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: had power outages machine keeps having to plug back up to work. Hes going try reset his modem and call back. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Please disregard last notes. Wrong merchant. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Merchant contacted Emily regarding a suspicious transaction. I called Elavon. Elavon gave me a 800 number to give to the merchant and have the merchant mention Code 10. Gave merchant the 800 number they would need to call in case of a suspicious transaction. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT John needed password to do a refund Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT John needed password to do a refund Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Jay needed totals from 4/10/20 22 transactions for $11813.64 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded VX520 IP SN: 263-052-995 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
15 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 85 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
16 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 250,000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
17 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 3,000,000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
18 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 100.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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