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Overrides who receive partial commission on all of Upscale Resale Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: I requested a refund for the $48 that Delynda said was debited from her account in August. The fees were the Annual Pin Debit Network Fees for CU24 Pulse and Nyce. One fee of $12 and 2 fees of $16. The refund request number at PCS is 3075722. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Delynda she will call me at 10:00 am Friday morning so I can run a parameter update on their terminal Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Walked David through setting up their usa epay last night. We set up several users for their app. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: David requested a quote for usa epay and requested the merchant update form to add this to the account. Submitted form today to get statement fee changed from $10 to $20. And get a tsys var added. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Sent David the new quote for gift cards that will work with the terminal they already have. Waiting to hear back on what they decide. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Morgan: Called PCS because Upscale Resale said they still were not getting their statements at their PO Box. Spoke to Melissathere was an error in the First Data system so it didnt switch like it was supposed to. They were apologize profusely for this error. They said all other statements will now go to the PO Box Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Has a general question about PCI. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: DaLinda called in attempting to do a PCI scan. Contact PCI help support to assist. They walked her through locating the IP address. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Emailed totals for 11/06/2019 per DeLinda Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded FD130 Duo IP SN: FD200150746 (Mercedes) and also used FD345 pin pad SN: 806CH08147 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 7000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 100000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 50 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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