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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded NX1200 iBuxx 3.95 SN: 9039X16355 TID# 76923816 Express Courier Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Robert - He was getting offline decline on his terminal again. Called Exadigm and she ran some tests and told him it is either his ethernet cable or his internet or the port in the back of the terminal where the ethernet plugs in. Spoke to Morgan and we are going to send him a replacement terminal. I told him that if he still gets offline on the new terminal that it has to be his internet provider. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: TT- Robert he said his internet company said there was no issue. As its showing Offline Decline I suggested that he get a new ethernet cord and try that to see if that fixes the issue. I told him to call back if that doesn't work and we will get him on the phone with Exadigm to run external tests. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Robert - his terminal had Offline - decline on the screen. Advised him to check his internet connection to the terminal to make sure it was plugged in securly. Referred him to his internet provider. He also needs us to change the phone number that we have on his sales receipts to 901-443-5001 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Robert getting comms errors...tried a connection test...no connection...he is calling internet provider Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: NX 1200 Terminal 0002 TID: 76398133 S/N:5850X16355 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded NX1200 Aimee will deliver Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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