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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of HEARTLAND OFFICE SUPPLY INC Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Brenda called to verify a transaction was processed. I do show it for 264.50 on July 27th 2019. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Brenda, advised her how to get back to idle display on terminal. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Called Mrs. Hicks to check in on the. They are doing well Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded VX520 SN: 262-793-658 dial Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Converted to Secure Bancard on 11/14/18 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Old FD Merchant Number: 434431749887 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Kay Arpin -> Notes: tt brenda explained pending charges Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: lindsay Jones -> Notes: Emailed Chris to see if she can send me Aug. 2015- Oct. 2015 statements; tt Brenda and trying to help her figure out statement questions. I have let Brenda know I will contact her once I can look at the statements and we can figure it out. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Mike, getting retry batch...walked him through settlement. Now working. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Brenda, walked her through forcing 4 sales that were ran as auth only. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Linda Billings -> Notes: Brenda called, 4 missing trans from 5/29-6/18. were auth only. She wcb tomorrow for help with force settles. Getting full card numbers for her. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Mailed QRG for T330. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: lindsaybank from Operations - Notes: Brenda received overnight fedex packet with overlay and sticker according to fedex tracking records. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM User: lindsaybank from Operations - Notes: Sending via fedex. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
15 Aug 01 2023 12:00 AM User: lindsaybank from Operations - Notes: Sending Brenda an overlay I found and a sticker. They are not receiving welcome kits. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
16 Aug 01 2023 12:00 AM User: lindsaybank from Operations - Notes: Downloaded machine yesterday; welcome kit was not there; Abby didn't have the coding from PTI; Mike to send welcome kit yesterday; trained them on machine Dee Karawadra Jan 31 2024 01:39 PM Update Delete
17 Aug 01 2023 12:00 AM User: lindsaybank from Operations - Notes: Monday works great for Mr. Hicks. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
18 Aug 01 2023 12:00 AM User: lindsaybank from Operations - Notes: Plan to download terminal on Monday. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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