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Overrides who receive partial commission on all of David J Lee Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Oct 23 2023 12:00 AM Charlotte Groff Received 2 terminals back 10/23/23. Submitted request to have account closed on SBC. Received confirmation that they have closed the account. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Sep 08 2023 12:00 AM Charlotte Groff David called in and was having issues trying to get his manual batch from the terminal. He had a power outage last night and it did not batch on its own. He had to reset his password and we told him to set it for D123456 (could be a lower case d - not sure what exactly he keyed) Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Called Dave to let him know we refunded all 30 duplicate transactions Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Batch from 10/10 settled twice. Will refund 30 transactions at the office Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Kamal called Dave and got the duplicate batch fixed and the terminal batched. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Lisa Taylor sent in a batch report that shows duplicate batch. Need to get the batch number changed in Exadigm. Lisa is setting up time to do so. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : DDANumber FROM 0002723 TO 6415372401 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Received the form for the bank account change and sent it to Linda at SBC along with the letter from the bank. Changing his bank account in our system today. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT David regarding changing his bank account. I sent him the SBC Form to fill out and he said he'd have to mail it back to us because he has no way to scan it and send it back. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: the store questioned a sale that happened on their terminal today for $41.58 card #4910 where the first one declined and the second one printed out a receipt that says Sale Reversal. Called Linda/SBC and she could see where the sale transaction was approved and refunded both having the same auth code. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: NX 1200 Terminal 0002 TID: 76235223 S/N: 1619X16356 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM Kamal Oghad User: Kamal Oghad -> Changed : AnnualVolume FROM 0 TO 450000.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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