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Overrides who receive partial commission on all of Philip Cannon Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: spoke to Phillip he said he got the lein taken care of and that it was just a misunderstanding. He said that he submitted all the paperwork to the recovery company and they said the funds should be released. I do not show these notes in PulsePoint it still shows on Reserve. I told him to contact the Reserve company and let them know his account is still in Reserve status and see what they can do. He will call back Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: I called Phillip again this morning. He said he was unaware of the Lein. I gave him the number to Park Avenue Recovery and he said he would call back with an update on what we needed to do. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Elavon sent a note that stated All funds held per UCC Direction Letter from atty representing CFG Merchant Solutions. Pls direct calls to Park Avenue Recovery @ 347.899.4670. MPS Status changed from Open to Reserve So basically someone has filed a lein on them so elavon has to garnish the payment. We will need to move them over to SBC their deposits will come later in the day again but this is the only way to get them to be able to get deposits. SBC could only be a temporary fix as they may get notice and have to start garnishing payments as well. I will email linda to see if we can try to reopen their account but she may deny it due to lein. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Phillip Called in and let us know they had a storm last night and terminal was saying duplicate batch. I verified with Tsys that batch 169 was $791.99. So we called into Exadigm and had them walk us through deleting batch 169 from the terminal. All is good he is good to process now. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Owner 1 Information

Owner 1 Information