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Bank 2 Information

Overrides who receive partial commission on all of Butler Floor Service Accounts
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Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 May 14 2024 02:52 PM Alexander Wilkins Julie cell 573-639-1657 is Ms. Butler's sister. Call if can't reach office line. Alexander Wilkins May 14 2024 08:01 PM Update Delete
2 Aug 01 2023 12:00 AM Dorothy's daughter called in and said that her mother has passed away and she is taking over the business. She will be emailing a request to have the contact information changed. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Dorothy called in regarding the $90 PCI fee on her statement. I talked to Morgan about it and she said she was going to send her a refund for the $90 fee. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Dorothy called in regarding the $90 fee on her statement. I told her it was the PCI Compliance fee and that it is an annual occurrence that she must complete to avoid that fee. I sent her an email with all the WorldPay PCI information. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Calle dMrs. Dorothy to check in on her. They are doing well! Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Dorothy called about 99.00 annual fee. It was billed in error told her we would refund. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Dorothy let her know that Morgan would be coming by this week. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Merchant, was getting bad card length. Advised her it should be 16 digits, she was only entering 12. Now working. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded and shipped VX520 SN 261-555-217 ground Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Terminal went down Friday and they need to purchase a new one. They had a storm. 07/24/2017. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Needed to know how to pull her statements. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Conversion: Emailed paperwork Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: needed full card number to enter refund for $264.59, it processed ok Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Owner 1 Information

Owner 1 Information