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Overrides who receive partial commission on all of Ila, Inc. Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Cancelled account per Abdullah OSM 2763295 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Abdullah, he is being asked why Impact is charging this merchant fee's mid month. I asked for a screen shot of what the merchant is looking at. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Abdullah, AMEX rates can be found via Merchant Services at AMEX, 800-528-5200, they are not on opt blue Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Needed to see if they batched out for 08/29/15. There is a batch showing for that date. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Needed to run a transaction, gave them the 800-555-5707 number to VRU. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Terminal down, ordered replacement under warranty. Delivery 9/1/2015 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Returning defective terminal received from merchant to POS Portal for repair. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Brenda, having power loss issues...advised her to reset the connections at every point (3 places) and let me know if issues continue. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Merchant states that terminal will power down and reboot itself, I suspect power cord was loose. I had them reset the terminal and advised to call me if further issues. No call back at this time. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Programmed iCT250 s/n 7315099CT020923 and shipped to merchant next day. Tested debit, credit, EMV all working Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Ordered iCT250 at no charge, merchant will return defective terminal and I will send in for repair under warranty. Will put it in our inventory. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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