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Overrides who receive partial commission on all of Binswanger Enterprises LLC Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Jan 19 2024 12:00 AM Charlotte Groff Danielle called and wanted to know if her terminal batched out from 1/18/24 transactions. She did not get a batch receipt and when she tried to manually batch it said "no transactions in current batch". I checked IQ and confirmed with her that the terminal did batch. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Tania called in and was getting batch close error. Had to delete $58.33 on card 4905 from TSYS batch. Confirmed trans was processed on VT on 5/19/23. After deleting trans, was able to batch successfully Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Branch called stating that they didn't get a batch report from yesterday 3/30/23 and got Batch Close Error. Had to delete $90.34 on Card 9102. Did confirm transactions was run on VT before deleting. Once deleted, batch closed successfully. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Tania called this morning and got Batch Close Error when she tried to batch terminal from 2/8/23. Had to delete $166.23 on Card 3635. She said that the terminal did freeze up yesterday when she tried to run that one and she keyed it in VT. Confirmed it was there. After we deleted the transaction, she batched successfully Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: 5/24 did not batch - branch says they manually batched this morning. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Jenn sent an email to Morgan who forwarded it to me stating that the terminal had logged out of the Swipe Simple app. When I called Jenn to assist she had already found the log in information and was back on line. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: During weekly audit noticed that terminal did not batch for 3/22. Called branch and spoke to Tanya. No batch receipt so we tried to close and got Batch Close Error. Had her print the current batch from TSYS to find the bad transaction but all 5 trans listed on the current batch were showing in Swipe Simple. I called TSYS and they said they showed no attempts to try close a batch at all today and that the batch close error was most likely a communication error. Called the branch back and was able to successfully batch this time. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: During daily audit I noticed that 12/3 did not batch. Called branch and spoke to Tanya. She said their was a batch receipt on the terminal when they opened this morning. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Turned off level 2 and 3 processing USA ePay Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Added tax id Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Legal Contact: Jennifer Thomas RT: 307070267 Acct: 76968107562 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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