Update Merchant

File here * Notes * Status Date Action

Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of American Hi-Fi Enterprises Inc Accounts
Delete Overrides

                  

Default Setup

                  
                  
                  
                  

Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

%
%
%
%
%
%
%
%
%
  
  
  

Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Dec 12 2023 12:00 AM Charlotte Groff Kim called and was having issues getting her monthly statement out of IQ. It wasn't giving her the full screen. I asked her about her PC resolution. She said she was going to restart her pc to see if that would help. I pulled the statement and sent it to her and told her that I can conference her in with IQ Support if necessary. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Nov 20 2023 12:00 AM Charlotte Groff Kim called and said that she never received her monthly statement for October. I informed her that WorldPay did have an issue with their mailers and that the statements would be sent 11/21, but I pulled her statement from IQ and sent that to her. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Kim emailed October statement Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Emailed Kim a New Rate Agreement to switch her to Interchange Plus due to Vantiv changing their pricing structure around. Also emailed her the August monthly statement. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Set settlement to dial Lisa just changed the authorization field...now working Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Changed both terminals to dial Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded 2 VX520 SN: 261-603-972 and 332-917-064 and shipped 5/27/2021 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Leah Faber -> Changed : TO Percent FROM 5 TO 10 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Leah Faber -> Changed : Swipe Percent FROM 95 TO 90 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Leah Faber -> Changed : MonthlyVolume FROM 0.00 TO 108000.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Leah Faber -> Changed : AnnualVolume FROM 0 TO 1300000.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Leah Faber -> Changed : AverageTicket FROM 0.00 TO 600.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Leah Faber -> Changed : TO Percent FROM 0 TO 5 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM User: Leah Faber -> Changed : Swipe Percent FROM 0 TO 95 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
]

Software Or POS Integration Questions Only


Owner 1 Information

Owner 1 Information