Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Jamie Hendrix Accounts
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Default Setup

                  
                  
                  
                  

Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: updated monthly fee from $29.95 to $19.95 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Terminal not processing...he checked phone line and got no dial tone...plugged in different line and it works. He may now consider using ethernet Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Got the signed form and better image of the voided check. I have submitted it to linda for updating Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Molli emailed me she wants to get this DDA changed for merchant. She sent over a copy of the voided check but it was not very clear. I sent her over the ACH change form for his signature and requested a new copy of voided check. Once I get that back I can submit for change. I saved the unsigned copy of the form in the merchant file. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Jamie Hendrix and he ran a transaction on an Amex card on July 19th for $379.42 but as the terminal was about to dail out he received a fax which interrupted his terminal. The terminal received and error on it. He entered his transaction again for the 379.42 and received an approval and it was settled and paid to him. Cardholder called Jamie and said that he was showing a $1418.92 pending transaction on his Amex statement in addition to the $379.42. I could see the authorization in Pioneer for both of the transactions but only the 379 was settled. Called Linda at SBC and she checked in TSYS and said that the 1418.92 had been immediately voided and cardholder should not be charged. Told Jaime that cardholder should see that pending amount fall off his statement within the next few days. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: NX 1200 Terminal 0002 TID:76652731 S/N: 3318X16355 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Making change to put on dial Morgan will call back at 1pm to make switch as they are going to lunch Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Molly notified office that terminal is down tried to make contact this am. left voicemail. Sound like ethernet conncection issue Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : TO Percent FROM 0 TO 2 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 98 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 12000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 350000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 1000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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