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Overrides who receive partial commission on all of RUTH YANCOVITCH Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM User: Emily Karawadra Call Center Note: Email Sent To: Employee Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Ruthie. We do not owe her a refund for monthly fee overages. She is thinking on getting the new terminal. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Requested seasonal close and deactivated Charge anywhere Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Alex Gibson -> Notes: I went over every month of charges with her to explain she has only been charged 1 annual fee. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Ruthie. She asked for a partial refund that a friend was refunded their Annual Fee. Emily said she hadn't refunded anyone this fee and will not refund this fee for Ruthie from here on out. Ruthie verified that this fee will come out next Oct. like it did this year. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Ruthie called in concerning refund on annual fees, advised her we would not be able to (per Emily) still not satisfied, says she will call to speak to Emily. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Ruthie, she is asking for her refund again. I spoke with Emily and she will get back with Mike and I. Emailed Emily a message that Ruthie wants to talk to her. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Ruthie is asking for refund on annual fee and annual PCI fee. Will talk to Emily. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Linda Billings -> Notes: OSM Complete: 328492: MID 434432741883: SILVER FEVER updated pricing, removed $25.00 mo wireless fee and $5.00 mo service fee. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Linda Billings from Sales - Notes: OSM 305353 to update address to 6155 98th St. Regal Park 11374 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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