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Overrides who receive partial commission on all of Janie West Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Dec 20 2024 04:39 PM Alexander Wilkins Sending Laurie the Pioneer QRG Alexander Wilkins Dec 20 2024 04:42 PM Update Delete
2 Aug 01 2023 12:00 AM TT Laurie set auto batch to 8:00 pm and set report to detail Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM 4/20/2023 @ 4:57pm Laurie called and wanted her batches to come out itemized and not in one lump sum. And that she would call back tomorrow 4/20/2023 to speak with Mike about this when she got to the Ripley location. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM TT David (rep) and Charlotte, earlier in the day she was getting "offline declined" she reset all cables and started working properly Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Kamal Oghad User: Kamal Oghad -> Notes: Changed from dial to ethernet Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Laurie called and said that she's having troubles balancing to her credit card batches. She's saying that some of her days are lumping together as a single deposit and that the deposit amounts are not matching batch receipts. I sent her the Pioneer QRG and she registered. Kevin at SBC linked both accounts so she can see both in Pioneer. I told her that if she needs help going through Pioneer to call me and I'd walk her through how to use it. She was going to send me a screenshot of the deposits lumping together but still haven't received that yet. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Charlotte keyboard locked..unlocked...now working Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT David terminal was not settling we had to have TSYS update an AMEX setting. I also changed batch to detail. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded VX520 and called David he is picking up today. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: SBC - Traditional - CONVERSION FROM ELAVON; VX520 - Dial - Batch time 7:00pm - Doing PIN DEBIT; NDF Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 2 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Internet Percent FROM 0 TO Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 98 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 50000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
15 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 545000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
16 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 75.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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