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Overrides who receive partial commission on all of Dave's Dawg House Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Worked on this yesterday with Susan from the Paymentech research dept; had to fax bank statement to her this time. Her direct phone number is 301-766-5137. She contacted Michelle in the treasury dept at Pulaski Bank main branch; they are researching; I had to give all batches and amounts again; planned to go with Tammy to Pulaski Bank; no resolution yesterday; today, turns out Pulaski had been depositing these batches at random to someone else's account. They put the funds in Tammy's account and it posted immediately. Tammy is going to be switching banks soon. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Paymentech banking number is 877-765-8669. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Called Tammy to give her the message that it is still being worked on. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Spoke to banking department and still researching; they put another ticket in to rush it with my cell number; told them merchant very concerned as am I. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Issues with deposits- there are 12 deposits that never hit in June. However, others in June did. Linda helped research, then I called Paymentech and talked to banking department from the merchant's place of business and went over all info; they will research but it will take 24-48 hours; I faxed over their bank statement to Paymentech, Attn: Debra at 954-851-7022 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Received e-mail that phone number change was complete. I had Tammie do an initialization on machine to pick up the change. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Trained Tammy on equipment; how to batch, adjust tips, etc.. Gave her welcome kit; they have a new phone number. I gave it to Virginia and she will get it changed. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Received equipment and am going to Paragould this afternoon to set it up. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Programmed Hypercom T7PLUS, TID# 862188117. Shipped terminal with welcome kit to Lindsay Felker. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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