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Overrides who receive partial commission on all of Marion County Treatment Center Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Feb 27 2024 10:56 AM Charlotte Groff Received equipment and signed cancellation request back from merchant. Submitted request to SBC. Cancelling account. Charlotte Groff Feb 27 2024 04:58 PM Update Delete
2 Feb 06 2024 03:26 PM Charlotte Groff Kim Wilson texted me and asked me to send her a cancellation form for this merchant. I emailed it to Kim's Impact email address and let her know that we can not cancel the account until we receive the equipment back. Dee Karawadra Feb 06 2024 09:27 PM Update Delete
3 Oct 31 2023 12:00 AM Oct 31 2023 Mike Thomas TT Renee, she is not getting an internet connection, she will have her IT person check the internet and call us back. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM shipped replacement S80 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Will not read chip cards, requested new VAR to replace Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM TT Merchant terminal not communicating with internet. Tried resetting the terminal but didn't work. Merchant is going to reset the router and call back if they need further assistance Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM TT Sarah disabled debit on PAX S80 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM Sarah Cook from Marion County Treatment Center called in at 10:50am returning a call from Mike, said he was trying to update her machine. Mike was on a call so I took a message and passed it to Mike as soon as he got off the phone with another customer. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Sarah need totals from Saturday 2/26/22 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Sarah had a question concerning debit....advised her to run everything as credit because of iBUXX Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Sarah walked her through setting up terminal and walked her through a transaction...all working. She also wanted to know how to settle if they wanted to settle early...gave her instructions Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded PAX S80 shipped FedEx ground tracking number 774498643022 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: SBC - IBUXX; 3.95%; Pax s80; IP; Batch: 6:00pm Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Internet Percent FROM 0 TO 2 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
15 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 98 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
16 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 38000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
17 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 450000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
18 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 16.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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