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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM User: Kay Arpin -> Notes: mailed letter with business cards to call and activate new terminals for upgrade Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: lindsay Jones -> Notes: Phone line issue on both terminals; I checked both and we kept trying so Sandra and Terry called ATT. Apparently lightening caused an intermittent problem. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: lindsay Jones -> Notes: Neither T7Plus working per Sandra. Going to go check and see what it is. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: lindsaybank from Operations - Notes: One of the machines is not batching; I walked Terry through a manual batch; it was successful; I called Paymentech to see if anything is going on their end or what we need to do. Initialize button and enter should fix it. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Sandra called and printer was disable. Had her do a function 71 then enter. Helped her refund a card she had charged twice due to printer not working. Card was David's so all resolved! Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Downloading and delivering new t7plus to them today after it downloads. That is what Sandra had asked for on Thursday. S/N-700000236723 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Sandra called last night and I missed her call b/c I was asleep. I called her 2 times on cell: 344-6012 this morning and can't get her; She doesn't have voicemail; I called the store and talked to the lady working there; she said she will make sure Sandra or Terry call me when they get in. Left my cell number Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Helped Sanda and Terry out this morning; had to do 4 refunds for $26.25. Also needs another batch report. Paymentech wll send to the office via fax. Received one but it was the wrong date. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Sandra called yesterday morning at 8:30am; said the couldn't get batch report; paper had been changed in the Hypercom and it wasn't printing; had her do function 71 enter to enable printer; I had to call Paymentech and get their totals; She called me tonight and some guy was in from Hawaii and was charged 4 times Friday night; needs me there first thing when they open in the morning at 8am. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: TT Lindsay (rep) walked her through download for terminal 002. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: TT Lindsay (rep) walked her through download for terminal 001. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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