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Bank 2 Information

Overrides who receive partial commission on all of Bear Mountain Wholesale LLC Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Jun 14 2024 05:24 PM Mike Thomas Tt Dave advised him to go in Pioneer for his 1099 tax report Mike Thomas Jun 14 2024 08:23 PM Update Delete
2 Dec 21 2023 12:00 AM Charlotte Groff Dave called wanting to know about a chargeback deducted on 12/4 on Discover 6911 for $282.55. I helped him get logged into Pioneer and sent him a Pioneer QRG so that he could upload his documentation. He didn't have a printed ticket so I emailed him the receipt from Swipe Simple so that he could upload it. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Oct 03 2023 12:00 AM Oct 03 2023 Mike Thomas TT Dave, was getting transaction in progress so I had him log out then log back in...all working Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Emailed Dave to let him know about the new update needed on his phone and reader Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Can't connect phone to phone line so canceled the S80 order and ordered 4 card readers instead shipping out one today and the rest when we order Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Dave needs 4 Pax S80 requested VARs from SCB Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT David went over some reporting and gave him after hours number Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT David called him to advise him there were no outages this weekend on TSYS and will need to give him Swipe Simple (800-783-5596) and TSYS (800-552-8227) phone numbers when he calls back. tried calling him....left a voicemail. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Sent David an invoice for a Swipe Simple dongle. Shipped FedEx ground Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT Dave on 7/27/21. He is having issues reconciling in part because of his batch time. I was able to reconcile him for the 23rd 24th and 25th. Sent him spreadsheet showing which transactions were in which deposit amounts. Also encouraged him to sign up for Pioneer and also told him that he can see totals in Swipe Simple on his computer. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Dave is good to go! I went over everything with him Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: David also needs to update his application as its an older version which is why he is having issues. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Left voicemail for David we will isse a $4.20 refund for fees not passed along to cardholder Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Owner 1 Information

Owner 1 Information