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Overrides who receive partial commission on all of Joes Pizza of Mt Vernon Inc Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Sep 18 2024 03:56 PM Moved to Vantiv Charlotte Groff Sep 18 2024 03:58 PM Update Delete
2 Jan 25 2024 12:00 AM Charlotte Groff spoke to Ben - he wanted me to send him all of 2023 monthly statements and get him set up with Pioneer. Sent the statements and registered him for Pioneer plus sent him the Pioneer QRG Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Sep 12 2023 12:00 AM Charlotte Groff Ben called and said a customer called him and said that she did not buy anything from him the weekend of 9/8 but that she had been billed. I searched in Pioneer for the card number he gave me 7405 and saw that there had been 2 sales run on that card on 9/8/23 for each of the dollar amounts that he gave me ($51.45 & $54.73). When I called him back to tell him my findings, he asked that we process a refund on her card for each of the dollar amounts. Mike ran the refunds and then batched and I emailed that information to Ben Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Sep 12 2023 12:00 AM Sep 12 2023 Mike Thomas Downloaded PAX and ran two refunds per Charlotte: 1) $51.45 2) 54.73 on card ending in 7404 and batched. Gave receipts to Charlotte Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Downloaded PAX and reran a transaction for $1697.18 that the auth had expired. Gave receipt and batch report to Charlotte Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Ben Sperry called and said that he's getting an error trying to add a tip to a delayed order. The original sale was for $263.16 on card 2808. The tip amount was $52.00 that he was trying to add. Mike downloaded a machine and ran a separate transaction for $52.00. Morgan emailed Ben a copy of the receipt and the batch receipt. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM SBC - IBUXX - 3.5% - PDQ Equipment - Valutec Gift Cards Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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