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Overrides who receive partial commission on all of Joe's Pizza & Pasta Fairview Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Oct 05 2024 02:57 PM Mike Thomas TT Abby after hours a few time on 10/5 She added a tip at time of sale then tried to readjust which she can't do. She also says they can't reprint that ticket. I called the location and reprint worked as normal Mike Thomas Oct 07 2024 02:59 PM Update Delete
2 Sep 18 2024 03:50 PM Moved to Vantiv Charlotte Groff Sep 18 2024 03:51 PM Update Delete
3 Jun 26 2024 08:21 PM Mike Thomas Called Abby concerning PCI she had left for the day> Left message for her to call the office. Mike Thomas Jun 26 2024 08:53 PM Update Delete
4 May 30 2024 02:13 PM Alexander Wilkins Spoke to Abby, she stated that she wanted Terminal S/N 118224737328 to have receipts match terminal S/N 118213111820 in how they printed. Made changes in Valor as such and let her know if their are any issues to let us know. Alexander Wilkins May 30 2024 07:38 PM Update Delete
5 Jan 12 2024 12:00 AM Mike Thomas TT Neil and Abby, walked them through activating, adding value, and gift card sales on Valor. All went well. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Jan 09 2024 12:00 AM Mike Thomas TT Abby she was wanting to do a $10 tip on a 1 cent transaction but it will not let her do that adjustment. I offered to call Valor for a work around but she said it was OK and not to worry about it. The transaction has to be at least $1.00 to adjust Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Oct 19 2023 12:00 AM Oct 19 2023 Mike Thomas Called and left a message for Abby to call me. she has been delivering this week Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Oct 17 2023 12:00 AM Oct 17 2023 Mike Thomas Tried to call Abby concerning gift cards...not in the office today. Will try again tomorrow. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Oct 16 2023 12:00 AM Oct 16 2023 Mike Thomas Tried to call Abby concerning gift cards...they are closed on Mondays Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 23 2023 12:00 AM Aug 24 2023 Mike Thomas Set up VT and walked Abby through downloading the app on her phone. She wanted instructions so i sent her this link: https://kb.valorpaytech.com/docs/downloading-the-valorpay-app she wanted batch time changed to 2"00 am on VT Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 24 2023 12:00 AM Aug 23 2023 Mike Thomas Added VT VAR 0007 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 10 2023 12:00 AM Aug 10 2023 Mike Thomas Shipped replacement VL100. Old terminal having chip reader issues. Included return shipping label Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM Left another message for Abby to call me concerning below note Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM Tried call Abby again this morning concerning double charging her customer...left a message with her co-worker to call me. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
15 Aug 01 2023 12:00 AM SBC - IBUXX - 3.25% with Joes paying 0.25% - 2 Valor 100s - IP - Batch time 4:00am - Tip Edit Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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