1 |
AUTO PARTS PROS |
434299895889 |
May 09 2023 |
CANC |
May 29 2024 |
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Merchant |
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Address : - |
Phone : 863-665-7278 |
Contact : JEAN MARKAVICH |
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User: Mike Thomas - Department: 5 - Notes: Tt Jean, gave him Credit card number and expiration date of a card he needed to process. |
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User: Mike Thomas - Department: 5 - Notes: TT Ceasar (rep) walked him through download (Omni 3750 ethernet) TID# Z99895889D |
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User: Mike Thomas - Department: 5 - Notes: TT John, debit not working...corrected pin pad type in terminal...ran debit...approved. John also wanted clerk prompt removed...removed. |
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User: Mike Thomas - Department: 5 - Notes: TT John, gets unsupported card when running debit....re-set pin pad ...ran debit...now working. |
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User: Mike Thomas from Tech Support - Notes: Request ASR to add 3750 (ethernet) per Ceasar. |
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User: Mike Thomas -> Notes: Ordered iCT250DC and IPP220 from TASQ |
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User: Mike Thomas -> Notes: ASR 860480 to add iCT250 and IPP220 |
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User: Mike Thomas -> Notes: Shipped iCT250 s/n 7315244CT033749 Next day delivery |
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User: Mike Thomas -> Notes: Need password for iCT250 refund (P159357) |
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User: Mike Thomas -> Notes: Notified Jean replacement pin pad should arrive on 12/9/2015 |
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User: Christina Sullins -> Notes: Conferenced Vicki in with Chase Tech support to setup the external pin pad. It is fixed and working. |
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User: Pennye McAnulty -> Notes: Conversion: faxed paperwork to merchant |
2 |
KELLEY'S CABINET SUPPLY |
5086980001 |
May 09 2023 |
CANC |
Mar 08 2024 |
- |
Jun 03 2007 |
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Address : - |
Phone : 863-665-6058 |
Contact : Cheryl |
3 |
Kelley Swofford Roy inc |
434392638889 |
May 09 2023 |
CANC |
Jun 05 2024 |
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Merchant |
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Address : - |
Phone : 305-444-0004 |
Contact : Susan P Kelley |
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User: Mike Thomas from Tech Support - Notes: Orederd equipment, advised Cesar that merchant will need to call me for download. |
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User: Mike Thomas from Tech Support - Notes: TT Jesus, walked him throgh download. Hypercom T7PLUS TID# 263888919. |
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User: Mike Thomas from Tech Support - Notes: Download not going through merchant says he needs a 9 to dial out, we tried download and still get comms errors. Advised merchant to try a different phone line...he will call me back. |
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User: Mike Thomas from Tech Support - Notes: Downloaded Omni 3750DC...ran test...working...shipped NDA. |
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User: Linda Billings from - Notes: Jesus called & not getting trans in bank, has never batched out. Teleconf to PTN, need to change to Host capture. |
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User: Linda Billings from - Notes: Will call again if wants to be put on Host capture. Then do ASR to put on Host Capture SEPT300 |
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User: Linda Billings from Sales - Notes: Merchant called to ck on keyed ratesw |
4 |
Action Water Sports |
434336262887 |
May 09 2023 |
CANC |
Jun 05 2024 |
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Merchant |
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Address : - |
Phone : 8639674148 |
Contact : David Sims |
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User: Mike Thomas - Department: 5 - Notes: Shipped terminal and pin pad. |
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User: Mike Thomas - Department: 5 - Notes: TT Ceasar (rep) corrected printer type to reflect Hypercom T7PT |
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User: Mike Thomas from Tech Support - Notes: TT David, printer printing giberrish...reset term. |
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User: Mike Thomas from Tech Support - Notes: TT Ceasar (rep0 Download terminal to correct printer gibberish. |
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User: Mike Thomas from Tech Support - Notes: Replaced t7PT with T7+ under warranty |
5 |
Peterson Cleaners |
434334856888 |
May 09 2023 |
CANC |
Jun 05 2024 |
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Merchant |
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Address : - |
Phone : 863-533-2612 |
Contact : John Peterson |
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User: Mike Thomas - Department: 5 - Notes: TT Randy, walked him through a keyed transaction and manual settle, gave him super number. He also asked me to tell Raj hi. |
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User: Susan Miley - Department: 1 - Notes: t/t randy let him know i see the 686.96 batch released..he is useing pc charge pro |
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User: Kelly Jordan - Department: x - Notes: Ceaser called and said that the merchant's rates were incorrect on transaction fees and needed to be corrected to be Visa/Master .20 and Amex and Discover at .15. They are currently being charged .25 on all transactions per the agent. Emailed Diana, Raj and Emily to make sure changes are put in and agent is notified. |
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User: Virginia Blankenship from Operations - Notes: Per Ceaser lowered Signature Debit for V/MC to .25% OSM # 22686 (spreadsheet attached in ISO) |
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User: Mike Thomas from Tech Support - Notes: Raj corrected mailing address for statements to 810 N. Broadway. |
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User: Linda Billings from - Notes: John called, ck'd on 7/30/08 trans. Researching missing Auth numbers. Using PC Charge as term # 2 |
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User: Linda Billings from - Notes: Per Peter in Adv. Prod Support, everything coming in fine from software. Missing auths cause card issuing bank does supply. Getting funded on all sales. Emailed Jogn at bartowrock@aol.com |
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User: Linda Billings from - Notes: John called to ck 11/21 batch, phone line was cut. All trans HCS & settled. Emailed copy of April 08 stmnt to bartowrock@aol.com |
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User: Linda Billings from - Notes: Submitted DDA chage request, OSM 204915 |
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User: Linda Billings from - Notes: John out this morning, lm, recv'd info, bank chg & taken care of. OSM 204915 complete on Fri., Jan 2. |
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User: Linda Billings from - Notes: Randy called, wcb if has questions about what days deposits went into new acct. |
6 |
KELLEY S CABINET SUPPLY |
5113261001 |
May 09 2023 |
CANC |
Mar 08 2024 |
- |
Apr 04 2007 |
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Address : - |
Phone : 8636656058 |
Contact : Marvin Kelley |
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User: Cesar Cepeda from - Notes: |
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User: Cesar Cepeda from - Notes: Call Cheryl about changing Front Machine over to me. |
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User: Linda Billings from - Notes: Cesar called and asked me to talk to Cheryl. Someone called them to reprogram term on Friday, 4/10. Thought they were switched to another processer but it was FD calling to upgrade equip version. All sales for 4/10 settled. Cherly may call on 4/14 to check weekend batch. Marvin called Buypass and got debit working & they told him they called 4/10 to upgrade. |