1 |
Marianne Malinis |
520000202720 |
May 09 2023 |
ACTIVE |
- |
- |
- |
- |
- |
|
Address : 1763 Geraldine Drive |
Phone : 9042335898 |
Contact : Marianne Malinis |
• |
- |
User: Mike Thomas -> Notes: Cancelled account per letter from merchant |
2 |
Kristy Cornell |
520000202418 |
May 09 2023 |
ACTIVE |
- |
- |
- |
- |
- |
|
Address : 1763 Geraldine Dr |
Phone : 9046135674 |
Contact : Kristy Cornell |
• |
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User: Mike Thomas -> Notes: Requested cancel |
3 |
Salon dOrsay |
520000198030 |
May 09 2023 |
ACTIVE |
- |
- |
- |
- |
- |
|
Address : 9965 San Jose Blvd #16 |
Phone : 9042888899 |
Contact : Mary Toney |
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User: Christina Sullins -> Notes: TT Shaun, needed to check on deposits for 12/01 til 12/03. |
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User: Christina Sullins -> Notes: emailed Shaun that the monthly statement came back return to sender. |
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User: Mike Thomas -> Notes: Requested cancellation |
4 |
Lansing Roy Law Firm 2 |
520000161621 |
May 09 2023 |
ACTIVE |
- |
- |
- |
- |
- |
|
Address : 1710 Shadowood Lane Suite 210 |
Phone : 9043910031 |
Contact : Deborah Travis |
5 |
WeeTrade |
434540411882 |
May 09 2023 |
CANC |
Jun 12 2024 |
- |
- |
- |
Merchant |
|
Address : 1534 Marco Place |
Phone : 9047048953 |
Contact : Jennifer Sheffield |
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User: Mike Thomas -> Notes: IMPAM2U0TEAW201 to reactivate account |
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User: Mike Thomas -> Notes: Emailed Shaun that account has been reinstated |
• |
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User: Christina Sullins -> Notes: IMPAMDWUWLU8Y01 for Seasonal Close |
6 |
WeeTrade |
520001407393 |
May 09 2023 |
ACTIVE |
- |
Vantiv |
Jan 01 1970 |
- |
- |
|
Address : - |
Phone : 904-704-8953 |
Contact : Jennifer Sheffield |
• |
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User: Christina Sullins -> Notes: MCC#5641 |
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User: Mike Thomas -> Notes: Set up USA ePay and ordered 3 Paysaber jacks shipping ground to merchant. |
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User: Mike Thomas -> Notes: Requested activation from seasonal close. Per Shaun Salari |
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User: Mike Thomas -> Notes: Requested a refund of $800.00 per Emily Karawadra |
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User: Mike Thomas -> Notes: Requested seasonal activation. |
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User: Mike Thomas -> Notes: Ordered 2 card readers |
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User: Mike Thomas -> Notes: Requested seasonal close |
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User: Mike Thomas -> Notes: Requested activation from seasonal close. Per Shaun Salari |
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User: Mike Thomas -> Notes: Verified account was open |
7 |
Bella Kids |
520000554537 |
May 09 2023 |
ACTIVE |
- |
- |
Feb 10 2014 |
- |
- |
|
Address : 11400 East Turtle Dr. |
Phone : 907-841-0916 |
Contact : Samantha Denbleyker |
8 |
Persnicketies Children's Boutique |
520000429585 |
May 09 2023 |
ACTIVE |
- |
- |
Jan 01 1970 |
- |
- |
|
Address : 1312 Avalon Ave |
Phone : 256-810-8100 |
Contact : Ashley Winkle |
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User: lindsay Jones -> Notes: Per Shaun Salari, agent, received and corresponded with him regarding the following:
Vantiv or USAePay not closing the batch for this merchant.
You can see their email about their convo with USAePay and below that is when I tried to manually close the batch
Your account is set up to auto close but it still had pending transactions. When I tried to close the batch manually on the app it said it was closed successfully but still showed the transactions. I tried to do it on the computer received an error message settlement warni98.
Per Shaun to merchant:
My suggestion would be to call USAePay and inquire about the error message and ensure the batch is closed.
|
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User: lindsay Jones -> Notes: Mike and I both received email and I replied that we can check on this today as yesterday I couldn't get a hold of any account manager if we do need to contact Vantiv, since apparently USAepay says the issue is via the processing end? Mike is copied as well. |
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User: lindsay Jones -> Notes: Mike has resolved issue with batch. He emailed Shaun Salari to let him know all is well! |
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User: Mike Thomas -> Notes: Resolved batching issue. |
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User: Mike Thomas -> Notes: Shipping PaySaber Jack ground |
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User: Christina Sullins -> Notes: SR#20921276 for address bill to/legal change |
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User: Mike Thomas -> Notes: Activated account from seasonal close |
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User: Mike Thomas -> Notes: Requested seasonal close |
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User: Pennye McAnulty -> Notes: Requested to close account told her that she would pay an ETF on the account. She said she will call back in May.
|
9 |
Urban Kids Consignment |
434543210885 |
May 09 2023 |
CANC |
Jun 12 2024 |
- |
- |
- |
Merchant |
|
Address : 10062 Kamuela Drive |
Phone : 7148058526 |
Contact : Heather Conrad |
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User: lindsay Jones -> Notes: verified again that all 5 terminals are still activated via FD 800-542-1894 and they are all still provisioned and active. Am going to do a call with Heather on the line with FD- POS support to run tests on each terminal just so we are certain all is working well. |
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User: lindsay Jones -> Notes: Heather let me kmow she will need all terminals up and running and would like to test on 2/11/16. I am verifying all is still active for testing. Her show is 2/16/16 |
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User: lindsay Jones -> Notes: I have attached a current document of the wireless terminals with TID, device info and Apriva information, so we have all terminals straight. I have already checked with Apriva and all are active. I have checked with FD as well via service ticket and all good to go. I am calling FD, then Heather to test. |
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User: lindsay Jones -> Notes: Heather and I just got off the phone with the POS tech support at FD; all 5 terminals are working perfectly. Test transactions ran successfully and voided successfully. |
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User: lindsay Jones -> Notes: Heather and I got off phone with POS tech support at First Data- all 5 terminals tested and transactions went through successfully as well as voids. Good to go. |
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User: lindsay Jones -> Notes: Tested all 5 terminal in use with FD and Heather on the line- all were successful and good to go. |
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User: Pennye McAnulty -> Notes: Sent to have placed on seasonal hold. |
10 |
Tamara Mills Nelson |
520000202560 |
May 09 2023 |
ACTIVE |
- |
- |
- |
- |
- |
|
Address : 1763 Geraldine Drive |
Phone : 9045145777 |
Contact : Tamara MIlls Nelson |
• |
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User: Mike Thomas -> Notes: Requested cancel |
11 |
Health Pointe Jacksonville, LLC |
520000192651 |
May 09 2023 |
ACTIVE |
- |
- |
- |
- |
- |
|
Address : - |
Phone : 9044480046 |
Contact : Julee Miller |
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User: Pennye McAnulty -> Notes: Had questions about rates. |
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User: Mike Thomas -> Notes: Has VX510 (security Alarm) will need to be replaced. Referred to Shaun Salari |
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User: Mike Thomas -> Notes: Requested cancel per Shaun Salari |
12 |
Lullabies And Mudpies |
520000184303 |
May 09 2023 |
ACTIVE |
- |
Vantiv |
Jan 01 1970 |
80.00% |
Merchant |
|
Address : 4817 Makenna Circle |
Phone : 8509103491 |
Contact : Angie Presley |
• |
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User: Alex Gibson -> Notes: Angela called to order a paysaver swiper. I emailed Mike with the details of the order. |
13 |
Beau Outfitters |
520000167000 |
May 09 2023 |
ACTIVE |
- |
- |
Nov 30 1899 |
- |
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|
Address : 3564 St. Johns Ave |
Phone : 9045513904 |
Contact : Ryan Switzer |
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User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 200 |
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User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 450000 |
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User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 98 |
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User: Kay Arpin -> Changed : MO Percent FROM 0 TO 10 |
14 |
Over Under Clothing |
520000161596 |
May 09 2023 |
ACTIVE |
- |
Vantiv |
Dec 01 1899 |
80.00% |
Merchant |
|
Address : 5055 St Augustine Road #6 |
Phone : 904-236-3777 |
Contact : Bryan Horn |
• |
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User: Christina Sullins -> Notes: Updated mailing address and will sign them up for MyNPCData using taylor@overunderclothing.com |
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User: Christina Sullins -> Notes: SR# 21872286 for address change |
15 |
Over Under - Retail |
520000887508 |
May 09 2023 |
ACTIVE |
- |
Vantiv |
Jan 01 1970 |
80.00% |
Merchant |
|
Address : - |
Phone : 904-236-3777 |
Contact : Bryan Horn |
• |
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User: Christina Sullins -> Notes: The merchant agreed to call Shaun Salari
|
• |
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User: Christina Sullins -> Notes: |
• |
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User: Christina Sullins -> Notes: Updated mailing address and will sign them up for MyNPCData using taylor@overunderclothing.com |
• |
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User: Christina Sullins -> Notes: SR#21872274, for address change |
16 |
Lansing Roy Law Firm |
520000161603 |
May 09 2023 |
ACTIVE |
- |
Vantiv |
Jan 12 2013 |
80.00% |
Merchant |
|
Address : 1710 Shadowood Lane, Ste 210 |
Phone : 9043910031 |
Contact : Kevin Paysinger |
• |
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Spoke to Kathy. She tried to run an American Express card today for $4050.00 on card 2003 and it was declined with a cv code. She had swiped the card on USAePay. I called TSYS and they told me that the merchant wasn't even set up for American Express on their system. When I look in NPCrm, there is an AmEx id number. I called the GEM team (spoke to Robin) to see what needs to be done to get the AmEx set up on Tsys side. She's going to send an email to the Download team and make sure that it's set up correctly. She will get back to me via email once she hears something. |
17 |
Baymeadows Coin Laundry |
520003089722 |
May 09 2023 |
ACTIVE |
- |
Vantiv |
Jan 01 1970 |
80.00% |
Merchant |
|
Address : 9550 Baymeadows Rd |
Phone : 904-742-9891 |
Contact : Tim Gill |
• |
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User: Christina Sullins -> Notes: MSC#IMPAM63A1377S01 for address update and to send statements to the bill to address |
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User: Pennye McAnulty -> Notes: Shaun stated merchant is having terminal issues wanted the number for support. |
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User: Pennye McAnulty -> Notes: 434541447885 Old MID |
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User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 100.00 |
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User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 75000 |
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User: Mike Thomas -> Notes: Downloaded VX520 SN 803-128-830. Shipped to Shaun Salari ground |
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User: Pennye McAnulty -> Notes: Shaun is going to set up tomorrow. |
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User: Pennye McAnulty -> Notes: |
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User: Mike Thomas -> Notes: Comms issue...had ethernet cable plugged into wrong port...corrected....now working. |
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User: Charlotte Goff -> Notes: TT - Gloria and they had a power outage at their store. Now the terminal is not working - it says not host. Since she had already powered off and back on the terminal I had her disconnect the ethernet cable from the back of the terminal and plug it back in and then also disconnect it at the modem/internet box. Once she did that she was able to run a transaction. |