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Agents who receive partial commission on all of Nash Karawadra Accounts (Overrides Default) Delete Overrides

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Year

Sr. No.	DBA Name	MID	Date Added	Status	Status Change	Processor	Approval	Split	Is Override Is Merchant
1	Nash's Travel Center	-	Sep 13 2024	ACTIVE	-	SBC	-	10%	Merchant
	Address : 531 State Hwy 149					Phone : 901-301-0153		Contact : Nash Karawadra
•	-		SBC - Pass Thru Plus 0.08% + $0.10 per item, $10.00 on File - 1 VL 100 Pro + Pin Pad - Batch Time 7PM
2	Cheap O Depot	461084469696498	May 09 2023	ACTIVE	-	SBC	Apr 20 2023	10%	Merchant
	Address : 7711 MS-613					Phone : 228-475-1330		Contact : Puneeth Karawadra
•	-		SBC - Traditional - this account is for running credit & debit transactions until we can get the encryption figured out with Card Connect / FD for their unbranded pumps
•	-		Built download file in Valor
•	-		PK called and said that he's not seeing deposits in his bank from the Valor machine. I see batches and deposits in Pioneer starting on 5/18 batch - deposited 5/19 for $336.82. He did find that deposit. The other deposits were just sent today 5/22/23 for Friday, Sat and Sun transactions. He will call back tomorrow if he doesn't see those in his account.
3	Journey 1	498397252889	May 09 2023	ACTIVE	-	Tesla FD	-	10%	Merchant
	Address : 4317 Nathan Hale Ave					Phone : 228-934-2200		Contact : Puneeth Karawadra
•	-		FDC / Card Connect - Traditional - Gilbarco pumps
4	Big Broomes	520004644149	May 09 2023	ACTIVE	-	Vantiv	Oct 25 2023	10%	Merchant
	Address : 6300 Washington Ave					Phone : 228-875-8123		Contact : Puneeth Karawadra
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 100
•	-		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 35000.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 450000.00
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 15.00
•	-		User: Charlotte Goff -> Notes: Converted to Vantiv - Traditional - VX520 - Batch 7:30pm - IP - EBT FNS # 0748806
•	-		User: Mike Thomas -> Notes: Terminal still not ready with EBT ISO revices says it's a VANTIV issue with loading EBT on the backend. She has emailed that dept with our particular issue. SR# 41462714
•	-		User: Mike Thomas -> Notes: Called Gem team and the SR still isn't complete I asked them to expedite so they put a rush on it.
•	-		User: Mike Thomas -> Notes: Downloaded and shipped Desk 3500 and shipped FedEx 2 day delivery
•	Oct 16 2023		Requested new VAR for Desk 3500 per Morgan
•	Oct 19 2023		Submitted an add VAR request SR# 58934626
•	Nov 20 2023		Requested MCC code update from 5499 to 5541 per Emily
•	-		Requested a new TSYS VAR for Valor 100 Service Request Number: 59947262
•	-		updated banking info. Also conferenced PK in with Vantiv to update on their system.
•	-		Downloaded 2 VL100 with VL 300 pin pads and shipped
•	-		PK called stating that he's not getting his deposits into his new account for this location. Broomes 2 is getting their money. Called Vantiv DDA, spoke to Alexis. She says that the deposits are being sent but that the account change they made had a miskey and there is an extra digit in the bank account number. She made the correction to the bank account and said that today's transactions may still go to the incorrect bank account because it takes about 24 hours for the bank account change to update in their system. Vantiv's investigative team will reach out to Citizens Bank and see if they can pull those missing funds back in. Alexis said that it will take about 72 hours or maybe a little more for those funds to be pulled back and resent to the correct account number
•	-		PK called back after he contacted his bank regarding the missing deposits and his bank found them and transferred them into his account.
•	-		TT PK VL300 pin pad not reading cards replacing.
•	-		TT PK we did a soft reset on the terminal and pin pad because they were getting pin pad offline. All working now.
•	-		TT PK updated terminals to WP
•	-		Pk text me Saturday morning with serial number locked. I unlocked the serial number and all is working.
•	-		Replaced pin pad that went totally blank
5	Stop N Go	520004460907	May 09 2023	ACTIVE	-	Vantiv	-	10%	Merchant
	Address : 3314 Chicot St					Phone : 901-610-9595		Contact : Puneeth Karawadra
•	-		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 15.00
•	-		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 420000.00
•	-		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 98
•	-		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 2
•	-		User: Charlotte Goff -> Notes: Vantiv - Traditional; VX520; IP; Batch 7:30 pm CST - NDF; will add EBT once approved
•	-		User: Mike Thomas -> Notes: Downloaded VX520 and shipped ground
•	-		User: Mike Thomas -> Notes: TT PK EBT not working EBT down at Vantiv...now working.
•	-		User: Morgan Withee -> Notes: Submitted SR to update merchants rate. Check documents for rate update form.
6	Highway 613 Food Mart	520004270890	May 09 2023	ACTIVE	-	Vantiv	-	10%	Merchant
	Address : 6821 Highway 613					Phone : 228-474-1384		Contact : Puneeth Karawadra
•	-		User: Mike Thomas -> Notes: Talked To PK and also sent him an email with all info concerning PCI
•	-		User: Morgan Withee -> Notes: Submitted SR to update merchants rate. Check documents for rate update form.
•	-		TT Stacy she says her 0 key does not function, will talk to Morgan about replacing.
•	-		TT Stacy downloaded and shipped VX520 and sent a return label for the defective one. Ground delivery
•	-		TT Stacy replaced VX805 she was getting Tampered
•	Dec 26 2023		Requested new TSYS VAR Service Request Number: 59947684
•	-		Merchant called because their terminal was locked. They needed the password to unlock it. Password 11739 unlocked the terminal.
•	-		TT PK shipping VL100 and PP to replace end of life VX 520
•	-		Updated terminal to WP
7	Broomes 2	520004261917	May 09 2023	ACTIVE	-	Vantiv	Feb 26 2021	10%	Merchant
	Address : 3074 Government St					Phone : 228-334-5344		Contact : Puneeth Karawadra
•	-		User: Mike Thomas -> Notes: Talked To PK and also sent him an email with all info concerning PCI
•	-		User: Morgan Withee -> Notes: Submitted SR to update merchants rate. Check documents for rate update form.
•	-		TT PK walked him through a settlement
•	Nov 01 2023		TT Gem team concerning a batch that did not fully go through, she said it looks like it batched twice and the second batch should settle today.
•	Nov 09 2023		iCT 220 will not stay online. Shipped Desk 3500
•	-		requested a new Var from Vantiv per Emily's request. SR 59666266
•	Nov 20 2023		Requested MCC code update from 5499 to 5541 per Emily
•	Nov 21 2023		Talked to PK, PIN pad issues...did an app download that seemed to fix the problem (general error) he will call me if he has troubles.
•	Nov 28 2023		Debit and EBT still getting general error, looked at Valor Profile and wrong V number was entered so I entered the correct TID# for terminal 0006. I also changed to core in Valor. Nash said that PK told hum he was getting deposits. Called the store to update but the person who answered told me i Need to talk to PK. Tried calling him no answer term will update tonight.
•	Dec 21 2023		TT Anita walked her through a manual settlement. She is going to call next week when she has a debit card for troubleshooting
•	-		Anita called and said that her machine was saying "Merchant Profile Update required". I had her press star, 6, enter and it updated successfully
•	-		updated banking information - also conferenced PK in with Vantiv to get updates on their system.
8	Journey 1	520004136260	May 09 2023	ACTIVE	-	Vantiv	May 11 2021	10%	Merchant
	Address : 4317 Nathan Hale Ave					Phone : 228-934-2200		Contact : Puneeth Karawadra
•	-		User: Mike Thomas -> Notes: After hours call from La'Krista terminal was locked....unlocked....working. Called AT 7:02 Friday night
•	-		User: Mike Thomas -> Notes: Talked To PK and also sent him an email with all info concerning PCI
•	-		User: Morgan Withee -> Notes: Submitted SR to update merchants rate. Check documents for rate update form.
•	-		TT PK walked him through power fail recovery. Now working
•	-		AK Called no power to term, sent new power cord for VX520 and new Valor VL100 in case cord isn't the issue. Requested a new VAR from Vantiv
•	-		Changed terminal to WP
9	Hickory Food Mart	497220843880	May 09 2023	ACTIVE	-	Rise PCS	-	10%	Merchant
	Address : 3210 Hickory Hill Road					Phone : 901-301-0032		Contact : Anita Karawadra
•	-		User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 30.00
•	-		User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 80000.00
•	-		User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 6500.00
•	-		User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 100
•	-		User: Mike Thomas -> Notes: TT Nash advised him paper must feed from the bottom of the roll. He corrected....now printing.
•	-		User: Mike Thomas -> Notes: Programmed iCT220 (6/09/2019) SN: 15254CT24193993
•	-		User: Mike Thomas -> Notes: Programmed iCT220 SN: 15340CT24717485 (other terminal dropped not working) Took to merchant location
•	-		User: Mike Thomas -> Notes: Put iCT220 SN: 15340CT24717485 back in inventory was able to fix paper roller on existing terminal
•	-		User: Mike Thomas -> Notes: Programmed FD130 SN: FD1000617851 with Buypass fuel programming also using FD35 pin pad SN: 806CG95812
•	-		User: Pennye McAnulty -> Notes: 520003644999 old MID on Vantiv
•	-		User: Mike Thomas -> Notes: Old MID# on Vantiv was 520003644999
•	-		User: Mike Thomas -> Notes: replaced pin pad with FD35 SN: 806CH01645 will be delivered by Express Courier
•	-		User: Mike Thomas -> Notes: Set up term terminal for EBT
•	-		User: Mike Thomas -> Notes: Hari wants to re-add EBT Aimee is sending out form
•	-		User: Mike Thomas -> Notes: Walked Hari through a parameter update to add EBT
•	-		User: Aimee Jones -> Notes: Hari emailed a check requesting an ACH change. I completed the change for and had it signed and submitted to PCS.
•	-		User: Morgan Withee -> Notes: checked in with PCS the change has been completed
•	-		User: Morgan Withee -> Notes: Spoke to punu they are not using this account. Put in sr to close it.

SBC

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Vantiv

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Rise CC

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Rise PCS

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Elavon

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Tesla FD

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FDR - Concord

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Rev19 - AFS FD

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PCS Direct

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Clearent

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Shift4

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OLD RISE

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Rev 19 - AFS TSYS

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MAG

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Test

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istream

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