1 |
Christian Dowdy Lumber |
444232105882 |
May 09 2023 |
CANC |
Jun 24 2024 |
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Merchant |
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Address : 1721 St. Hway 114 East |
Phone : 5736241555 |
Contact : Steve Christian |
2 |
Essex One Stop LLC |
444229024880 |
May 09 2023 |
CANC |
Jun 24 2024 |
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- |
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Merchant |
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Address : 106 E. Hwy 114 |
Phone : 573-283-5154 |
Contact : Lisa Brown |
3 |
Robert's Repair Shop |
444221543887 |
May 09 2023 |
CANC |
Jun 24 2024 |
- |
- |
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Merchant |
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Address : 213 E Business Hwy 60 |
Phone : 573-624-3819 |
Contact : Robert Finch |
4 |
Stoddard County Seed & Feed |
444215896887 |
May 09 2023 |
CANC |
Jun 17 2024 |
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- |
- |
Merchant |
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Address : 11573 St Hwy H |
Phone : 573-624-6666 |
Contact : Pamela Rowland |
5 |
Liberty Arms |
444211842885 |
May 09 2023 |
CANC |
Jun 17 2024 |
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- |
- |
Merchant |
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Address : 20170 Co Rd 525 |
Phone : 573-568-4603 |
Contact : John Bingham |
6 |
Country Classy |
434443928883 |
May 09 2023 |
CANC |
Jun 05 2024 |
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- |
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Merchant |
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Address : - |
Phone : 573-568-2311 |
Contact : Brenda |
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User: Lindsay Felker from - Notes: Brenda called me yesterday evening and has not rec'd welcome kit just yet; I e-mailed Mike for a status. |
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User: Mike Thomas -> Notes: Mailed terminal sticker. |
7 |
OZARK WELLNESS & ATHLETIC CLUB |
434422764887 |
May 09 2023 |
CANC |
Jun 05 2024 |
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- |
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Merchant |
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Address : - |
Phone : 5736145644 |
Contact : TORY |
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User: Lindsay Felker from - Notes: Contacted Tory Hillis yesterday and left a voicemail; seeing if she has her phone line ready for me to download. Can do it today or tomorrow for her. I will call her today if I have not heard from her. |
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User: Lindsay Felker from - Notes: Talked to Tory; she is still waiting on NewWave to come out and install digital filter for an analog line. Will probably be Jan. 2nd before I can set up |
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User: lindsaybank from Operations - Notes: Talked to Tory on Monday and roads were bad, but NewWave still hadn't worked on her lines; talked to her Tuesday and they are supposed to come; will download on Thursday. |
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User: lindsaybank from Operations - Notes: Went to set their machine up today and they couldn't find it; the old owner has taken it; Tory was not there, but got her on the phone and she will get it back or will purchase one from us; NewWave still has not been out to filter the lines so I couldn't have downloaded. She will call me. |
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User: lindsaybank from Operations - Notes: Tory called me back today and we are changing profile to reflect tranz 380; I will download on Thursday; I e-mailed Mike to make the profile change |
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User: Mike Thomas from Tech Support - Notes: Had Tranz 380 profile added and walked Lindsay through download. Mailed new overlay and stickers. |
8 |
AMERICAN OUTDOORS |
434403609887 |
May 09 2023 |
CANC |
Jun 05 2024 |
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Merchant |
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Address : - |
Phone : 573-624-5421 |
Contact : MARK |
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User: Mike Thomas from Tech Support - Notes: Mailed welcome kit.
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User: Lindsay Felker from - Notes: Downloading terminal this Friday at 11am |
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User: Linda Billings from - Notes: t.t. Mark, wanted to how deposits work, said not matching up. explnd v/mc 2 day & Disc & Amex on 3 day. Sd found discrepancy wcb if any more questions. |
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User: Linda Billings from - Notes: |
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User: Mike Thomas from Tech Support - Notes: TT Randy...printer printing gibberish...reset circuit board...now working. |
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User: Lindsay Felker -> Notes: Mark called me; said he tt someone at Impact and they gave him my number, but he had a case number; printer not working; tech support said needs replacing; he does not want to buy one; have refurb that we can do $195.00- e-mailing Linda to see if we need OSM to change from T7PT to T7Plus. |
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User: Lindsay Felker -> Notes: Went by yesterday and I re-booted the existing t7pt and it fixed the problem; i did not replace the machine; ran several transactions and it printed fine; holding on to machine until i know. |
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User: Lindsay Felker -> Notes: Omni 3750 download done- 5076812 is the cas number. Randy called Mike and printer not working, so I called Randy and had him re-boot and it is still giving problems. I am going to check with Mike tomorrow and see if a new power cord might fix it, but will take this one in case. |
9 |
Southern Glow |
434383491884 |
May 09 2023 |
CANC |
Jun 05 2024 |
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- |
- |
Merchant |
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Address : - |
Phone : 573-625-5200 |
Contact : Sarah Hardin |
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User: Mike Thomas from Tech Support - Notes: Tt Lindsay (rep) walked her through download, Mailed welcome kit. |
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User: First State Bank from Headquarters - Notes: Got Sarah set up yesterday; trained her on the terminal; she was getting a phone line cord long enough, so we couldn't test on phone line, but went over all the features; Went by the bank and let Brenda know all was set up. |
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User: Lindsay Felker from - Notes: Went by and checked on Sarah; all is going well! |
10 |
ESSEX ONE STOP LLC |
434356721887 |
May 09 2023 |
CANC |
Jun 05 2024 |
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- |
- |
Merchant |
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Address : - |
Phone : 573-283-5154 |
Contact : LISA BROWN |
11 |
American Steakhouse |
434354010887 |
May 09 2023 |
CANC |
Jun 05 2024 |
- |
- |
- |
Merchant |
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Address : - |
Phone : 5736248840 |
Contact : Pauline McBride |
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User: First State Bank - Department: 1 - Notes: Sent Raj and e-mail to add terminal 2 to their profile on Friday. They have a Hypercom T7PT that they had repaired that they want to use for back-up. |
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User: First State Bank - Department: 1 - Notes: Terminal 2 is ready; Called to let Aaron know; wants me to come by in a week or 2; not open today. |
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User: First State Bank from Headquarters - Notes: Rec'd e-mail from Brenda Garner and Pauline got a charge from NOVA on 12/4 for $415.86. They did a stop payment, but fear it may be reversed due to transaction type. Asked if we could do anything. She cancelled with them at the end of October. I explained that we can't talk with NOVA, that the merchant will have to. I am not sure why they charged the $415.86. I will go by there tomorrow. |
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User: First State Bank from Headquarters - Notes: Downloaded their back-up terminal today. NOVA did charge them for eqpt they refused. They will deal with NOVA. I went by the bank branch and talked to Brenda Garner. |
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User: Mike Thomas from Tech Support - Notes: Tt Pauline walked her through a refund. |
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User: Mike Thomas from Tech Support - Notes: Tt Pauline, corrected time and date. |
12 |
Christian Dowdy Lumber |
5296260001 |
May 09 2023 |
CANC |
Mar 08 2024 |
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- |
- |
- |
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Address : - |
Phone : - |
Contact : - |
13 |
First State Bank Trust (3) |
2724560003 |
May 09 2023 |
CANC |
Mar 08 2024 |
- |
- |
- |
- |
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Address : - |
Phone : - |
Contact : - |
14 |
Jones Guns & Ammo |
444232060889 |
May 09 2023 |
CANC |
Jun 24 2024 |
- |
- |
- |
Merchant |
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Address : 1638 West Business 60 |
Phone : 5736246393 |
Contact : Chris Jones |
15 |
Candice Stepp |
444218090884 |
May 09 2023 |
CANC |
Jun 24 2024 |
- |
- |
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Merchant |
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Address : 3147 State HWY AD |
Phone : 573-421-3133 |
Contact : Candice Stepp |
16 |
M & S Corner Day Spa & Salon |
434376842887 |
May 09 2023 |
CANC |
Jun 05 2024 |
- |
- |
- |
Merchant |
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Address : - |
Phone : 5735682555 |
Contact : Michelle Guffey |
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User: Mike Thomas from Tech Support - Notes: Tt Lindsay (rep) walked her through download. Hypercom T7PLUS TID# 684288707. Terminal was missing overlay, shipping one overnight from TASQ. |
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User: First State Bank from Headquarters - Notes: Lindsay Felker created call ticket for Raj to call and check on Michelle. |
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User: Lindsay Felker from - Notes: Dianna called me from the office and Linda Hunter had called in; she is taking over ownership- it will be Electric Tan. I called Linda Hunter and set appt to sign her at 11am on Monday. I let Brenda at the Dexter branch know and she is going to send info to Linda regarding business checking. |
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User: Lindsay Felker from - Notes: Per Abbey in the office, she rec'd a call that they needed to re-schedule appt to sign. I called and got no answer. I did not get a voicemail, so they must not be there today or had something come up. Will call again tomorrow to re-schedule. |
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User: Abby Estrada from - Notes: New Address: PO BOX 571, BLOOMFIELD, MO, 63825-0571. Did OSM, Request ID: 206477. |
17 |
Metalweld |
434354424880 |
May 09 2023 |
CANC |
Jun 05 2024 |
- |
- |
- |
Merchant |
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Address : - |
Phone : 5736248924 |
Contact : Doyle Gray |
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User: First State Bank - Department: 1 - Notes: Lindsay Felker downloaded terminal and trained staff on 11/19/07. Put in call ticket for Raj to do follow up call on Wednesday, 11/21 and speak to Doyle. |
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User: Lindsay Felker from - Notes: Mike called me and Christy called and wants to cancel service. I called to speak to Doyle and he is not there. I talked to Wayne and he said I would need to talk to Christy; he said call back in 5 minutes; she stepped out. |
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User: Lindsay Felker from - Notes: Called back to tt Christy; she was already gone for the day; Doyle's wife is in the hospital; Wayne said they already switched companies. I will call Christy in the morning. |
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User: Lindsay Felker from - Notes: I reached Christy and she is not happy with the change; AMEX not working, Discover not working; she said they are using Tranz 460 machine; supposedly cheaper deal, but she had to program the machine; Doyle out for awhile with wife in the hospital; they don't know when he will be back; she doesn't like the 460; said we were wonderful to take care of everything and this is a mess for her; We will not charge cancellation fee; She took my number again and I told her I will stop in soon and see how they are doing and try to speak to Doyle. |
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User: Lindsay Felker from - Notes: E-mailed both Brenda and Kathryn regarding conversation with Christy; Kathryn replied that they have completely closed their business accounts with FSB, so that could be the reason for the change. |
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User: Mike Thomas from Tech Support - Notes: Cancelled account |
18 |
X-tra Savings |
434354384886 |
May 09 2023 |
CANC |
Jun 05 2024 |
- |
- |
- |
Merchant |
|
Address : - |
Phone : 5736242205 |
Contact : David Litchfield |
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User: First State Bank - Department: 1 - Notes: Downloaded machine today. Trained on machine. David was not there, so I left him a note reminding him to cancel his old processor. Let Brenda at bank know it was downloaded. |
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User: First State Bank - Department: 1 - Notes: David called yesterday at end of day. He was trying to batch and having trouble. It turns out he just accidentally put the password in incorrectly. It is the date backwards and he was putting in 2711 instead of 2811. Stayed on phone with him while machine batched. |
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User: Linda Billings from - Notes: Dianna pulled file folder & gave to me, sd merchant closing business. Called Lindsay to let her know he's sending cancellation letter & need to know if term fee. |
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User: Linda Billings from - Notes: cancel ltr recv'd, OSM 194885 |
19 |
CREATIVE METAL IMAGES |
444226898880 |
May 09 2023 |
CANC |
Jun 24 2024 |
- |
- |
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Merchant |
|
Address : 15813 STATE HWY J |
Phone : 573-624-0159 |
Contact : MITCH HARRIS |