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Agents who receive partial commission on all of First State Bank #1 Caruthersville Accounts (Overrides Default) Delete Overrides

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Sr. No.	DBA Name	MID	Date Added	Status	Status Change	Processor	Approval	Split	Is Override Is Merchant
1	A-1 Glass	444231441882	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1905 Truman Blvd					Phone : 5733331394		Contact : Kimberly
2	John Nwora's Medical Clinic	444220578884	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 1117 Ward Avenue					Phone : 573-333-4441		Contact : Andrea Creekmore
3	Sullivan Auto and Tire	434492650883	May 09 2023	CANC	Jun 12 2024	-	-	-	Merchant
	Address : -					Phone : 573-333-1394		Contact : William Tyler
4	Hayden's Parmacy	434486268882	May 09 2023	CANC	Jun 10 2024	-	-	-	Merchant
	Address : -					Phone : 573-333-4606		Contact : Marianne Ferrell
5	Nancy's Discovered Treasures	434454633885	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 573-379-5003		Contact : Nancy
6	Kathy's	434449761882	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 573-333-2603		Contact : Kathy Grigory
•	-		User: Mike Thomas -> Notes: Mailed welcome kit
•	-		User: Lindsay Felker -> Notes: Received eqpt. I need to program. I called Kathy yesterday around 4:30pm and left a msg to see if I can set it up on Monday.
•	-		User: Lindsay Felker -> Notes: Set up machine yesterday and trained Kathy. All went well.
•	-		User: Mike Thomas -> Notes: Mailed terminal sticker.
•	-		User: Christina Sullins -> Notes: Wanted to know how to cancel her account. Sent Lindsay a note about this.
•	-		User: Christina Sullins -> Notes: Kathy called in wanting to know why her account wasn't cancelled. She never sent in a letter to request her account to be cancelled.
•	-		User: Mike Thomas -> Notes: IMPAMLJ5QM7FY01 to cancel account per letter from merchant
•	-		User: Mike Thomas -> Notes: Requested refund of $136.94
7	Caruthersville Clinic - Hayti	434398381880	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 5733330033		Contact : Kim - Office Mgr
•	-		User: Lindsay Felker from - Notes: Set up machine today and trained Amanda; all went well.
8	KNOXS DRIVE IN	434356396888	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : 606 Ward Ave					Phone : 573-333-2777		Contact : CHRIS CUMMINGS
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 2 ribbons 3/3/2008
•	-		User: Lindsay Felker from - Notes: Went by to check on them today, but noone was there; I left a note on my card and stuck in door; Chris called and needed ink cart for T7P; I e-mailed Mike this evening to let him know to order...
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 2 ribbons for Hypercom T7P (per LF) PO# 2792
•	-		User: Lindsay Felker from - Notes: Went by and checked on them today; talked to Bo and he had a referral for me to contact; I also removed their ribbon and placed it back; that helped the printing show up a little.
•	-		User: Lindsay Felker from - Notes: Bo called and asked about settlement; said it asks more questions than a long time ago; I told him it has to verify the sale amount and refund amount just to help them make sure the totals are correct. He understands and is fine; I am going to go by tomorrow and check the time on their machine; said sometimes it takes 72 hours to get deposits; reminded him weekends don't count; they manually close at 9pm every night; I am going to call Chris about 1 and check out time; will also go by tomorrow.
•	-		User: Lindsay Felker from - Notes: Called to check time on credit card machine; talked to Chris; time was off one hour, so we fixed that. He said deposits are hitting within 48 hours, not 72. He said everything is going great!
•	-		User: Lindsay Felker from - Notes: Bo called and said machine having trouble settling; walked him through settlement and Sales Total Correct? kept saying $0.00. I called tech support for help and they said to do audit report, then attempt to settle. They are showing a $5.19 transaction today and $115.34 from October 17th. I told Bo I would come out there tomorrow. However, I am trying to call him to run audit, but it is busy.
•	-		User: Lindsay Felker from - Notes: Went by there today; Bo not there, but I worked on machine. He has to manually enter the total when settling at end of day. Chris knew that, but while he is on vacation, Bo did not know to do that. I verified all transactions since the 17th have auto closed and they have. I left Bo a note on exactly how to settle. He will press totals key to get the days total and put that in where it prompts for sales total in the settlement process.
•	-		User: Lindsay Felker from - Notes: Received ink cartridges for Ht7pF. Will take when I am in Caruthersville this week.
•	-		User: Lindsay Felker from - Notes: Went by and replaced ink cartridge.
•	-		User: Lindsay Felker from - Notes: Went by last week and helped them with printer; it was printing really small; resolved issue; Bo talking with state and trying to find a way to accept EBT cards; will keep me posted.
•	-		User: Lindsay Felker -> Notes: Bo called last Thursday with questions regarding batch from 6/9/09 and 6/12/09; I called tech support and got it worked out for him. All is well.
9	Caruthersville Clinic	434348005886	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 573-333-0033		Contact : Douglas
•	-		User: Mike Thomas - Department: 5 - Notes: TT Lindsay (rep) download Hypercom T7PLUS TID# 480058817
•	-		User: First State Bank - Department: 1 - Notes: Went by and checked on them; Talked to Kim; all is going great! They love the machine vs. calling in for voice auth.
•	-		User: First State Bank - Department: 1 - Notes: Received referral during meeting with Kathryn for them via Mike Abbott at the bank. They are interested in ImpactMD program as well. I went by and left a flyer and set appt to meet with Dr. Fitzwater on Tuesday, 12/11/07 at 8am. I let Kathryn know.
•	-		User: First State Bank - Department: 1 - Notes:
•	-		User: First State Bank - Department: 1 - Notes: Signed up for ImpactMD today; faxing to office.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker; Emily has sent me a form to send to them to fill out payor information; we want to test everything and make sure all goes well before set-up.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker- Emily said on conference call this morning she will be working to get them set up. She is loading all provider information for them.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker e=mailed Emily to see where we are for updated status.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker talked to Emily- she has been working with Amy at billing center; will contact Kim. I updated FSB today in the meeting with James Kaufman.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by to check on both c. card processing and ImpactMD; All is going well with c. cards, but had a question on Covenant insurance; said it would not let her put in dr. pin number; I called Dianna and talked to she and Emily; they called and talked to Kim; we had to add that provider; it had not been on the list we were provided for system set-up.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by and checked on Kim; all is going well with ImpactMD and c. card processing right now.
•	-		User: Lindsay Felker from - Notes: Lindsay went by to check on them yesterday; they were closed for lunch, so I didn't get to tt Kim; I will check next time I am over that way.
•	-		User: Lindsay Felker from - Notes: Kim called and they want to set up a clinic in Hayti for processing. Meeting at 8am in Caruthersville.
•	-		User: Lindsay Felker from - Notes: Signed Hayti Clinic today
•	-		User: Lindsay Felker from - Notes: Phone line issue; had her move to another line and it worked fine; she is getting line checked.
•	-		User: lindsaybank from Operations - Notes: I went by and Kim is out today, but I talked with Jenny; she said all is going well. I told her to let Kim know I came by; I saw Dr. Fitzwater and said hello- briefly.
10	GRIZZLY JIG COMPANY	434297207889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 5733339866		Contact : TRACY
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Lindsay (rep) getting no answer before transaction will eventually go through, advised her to try a new phone cord, and to try at a different location.....she tried new phone cord...now working fine.
•	-		User: Lindsay Felker - Department: - Notes: Tracy also received a chargeback. They had not received a letter from the chargeback department as the chargeback hit their bank account for $70.55 on 9/10/07. I contacted the chargeback department while I was there and they faxed over a copy of the letter so the issue could be resolved. Per chargegback department, the letter was mailed out on 9.6.07, so it hadn't reached the merchant yet. Tracy located the signed ticket and faxed in the info requested.
•	-		User: Lindsay Felker - Department: - Notes:
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by and checked on Louie and Tracy; very happy and all is going well!
•	-		User: Lindsay Felker from - Notes: Went by yesterday and checked on them after my meeting at the bank;all is going great!
•	-		User: Lindsay Felker from - Notes: Went by and checked on them; talked to Tracy; very happy; going well!
•	-		User: Lindsay Felker from - Notes: Went by and talked with Tracy and Louie; all is going well!
•	-		User: lindsaybank from Operations - Notes: Went by and visited with Louie and Tracy; All is going great! They are happy.
•	-		User: Lindsay Felker -> Notes: Went by and visited with Louie and Tracy; all is going well. We talked about chargeback prevention and the aggravations with that.
11	MR. B'S DRIVE UP PACKAG	434279121884	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 5733332526		Contact : JEFF MONTGOMERY
12	PIZZA FOR LESS	434279117882	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 5733331800		Contact : JEFF MONTGOMERY
13	KNOXS DRIVE IN	434277729886	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 5733332907		Contact : CHRIS CUMMINGS
•	-		User: First State Bank - Department: 1 - Notes: Downloaded and set up machine and trained Chris and staff yesterday, 11/29/07.
•	-		User: First State Bank from Headquarters - Notes: Mr. Cummings was at the bank and asked Kathryn about signage. I tried to call to make sure he received the welcome kit and let him know if he needs a large sign, he can get it from visa/mastercard directly. No answer, no machine.
•	-		User: First State Bank from Headquarters - Notes: Welcome kit with stickers was mailed on 12/4/07 per Mike Thomas.
•	-		User: First State Bank from Headquarters - Notes: Mike mailing a ribbon b/c printer is acting up; also mailing stickers- visa/mc because they can't find their welcome kit. I talked to Chris- Lindsay Felker
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker- Mike from Tech Support called me and said Chris having trouble with printer; I called Chris and will go by and check on terminal tomorrow.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by on 2/20 and checked printer; re-loaded the paper and the printer works fine now; needs new ink cartridge; called Mike to let him know; I am going to look for one in Jonesboro
•	-		User: Mike Thomas from Tech Support - Notes: Ordered 2 ribbons on PO# 2661
14	SHOP AROUND THE CORNER	6240330001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
15	GATEWOOD CUSTOM CYCLES	5025970001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
16	First State Bank Trust (1)	2724560001	May 09 2023	CANC	Mar 08 2024	-	-	-	-
	Address : -					Phone : -		Contact : -
17	Prescription Drug Store	434368617883	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 573-359-0008		Contact : Jerry or Shane
•	-		User: Mike Thomas from Tech Support - Notes: Ordered Hypercom T7PLUS and S9 pin pad. Shipping to Lindsay Felker overnight on PO# 2640
•	-		User: Mike Thomas from Tech Support - Notes: Mailed welcome kit
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker downloaded and delivered machine last week, but we had to wait on analog phone line to be installed; trained staff today; went well
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker tt Tammy she called and said getting communication error-CE; Indicates a phone line issue; she is calling phone co.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker called tech support just to make sure they didn't see a problem on their end; he said no, it is phone issue
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker called to check on them to see if they got phone line working;talked to Cristy and they are waiting on phone company to come out today.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by and machine is working; Phone company came out yesterday and fixed the issue; all is going well! I tested my card just to double-check.
•	-		User: Lindsay Felker from - Notes: Lindsay went by yesterday and checked on them; I am glad I went by b/c they were having machine issues; however, it was phone line related again, but I did call Paymentech and troubleshoot every way possible; they are contacting phone company. Will check on them again
•	-		User: Lindsay Felker from - Notes: went by today and checked on them; they had run 2 transactions this morning; they have called the phone people, but they haven't returned the call yet; it is working for now; told them to call if they need me; i will check on them again
•	-		User: Lindsay Felker from - Notes: Went by to check on them; still having intermittent phone line problems, but it does work sometimes. Helped her in keying in transaction.
•	-		User: Lindsay Felker from - Notes: Went by to check on them. System is working better. They have a dedicated line; still has some communication issues due to the phone line, but rarely. All is going well.
•	-		User: Mike Thomas -> Notes: Did ASR to add iCT250 per Lindasy Felker ASR# 863804
•	-		User: lindsay Jones -> Notes: TT Carrie and got credit card info for total of $1205.00 which equals $395.00 per terminal (1 for this MID- Hayti) (2 for C'ville location) which totals $1185.00 plus 20.00 shipping; Grand total of 1205.00. Mike is ordering.
•	-		User: Pennye McAnulty -> Notes: Conversion: Emailed paperwork to merchant.
•	-		User: Mike Thomas -> Notes: Cancelled account moved to Elavon
18	SOUTHSIDE PACKAGE LLC	434491919883	May 09 2023	CANC	Jun 12 2024	-	-	-	Merchant
	Address : 1313 Ward Ave					Phone : 573-333-4846		Contact : Bobby
•	-		User: Christina Sullins -> Notes: This was one of merchants on the Rate Increase letter list from 07/2015. Explained the increase in the bill for Sept. and they was ok.
•	-		User: Christina Sullins -> Notes: Needed to know how to cancel his services.
19	Chambers Small Engine LLC	434496566887	May 09 2023	CANC	Jun 12 2024	-	-	-	Merchant
	Address : 22258 State Hwy J					Phone : 573-276-4744		Contact : William Fortner
20	Pylates Machine & Welding Works	444220401889	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 815 W 3rd Street					Phone : 573-333-4334		Contact : Jerry Pylate
•	-		User: Christina Sullins -> Notes: Called to see if they were still under contract with us. They signed in 09/2011,
•	-		User: Mike Thomas -> Notes: ID: 2684996 to cancel account
21	A LITTLE PIZZA HEAVEN, LLC	434404923881	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 573-333-0490		Contact : MIKE
•	-		User: Lindsay Felker from - Notes: Set up Mike last Tuesday; has welcome kit; trained on machine.
•	-		User: Lindsay Felker from - Notes: Walked MR. Trainor through a refund; he accidentally entered a tip incorrectly; I got card number to refund via Paymentech and provided info to Mr. Trainor and walked him through refund.
•	-		User: Lindsay Felker from - Notes: Having trouble with statement. Money hitting account, but not seeing all on our statement. Also interested in online banking; I am e-mailing Kathryn
•	-		User: Lindsay Felker from - Notes: Emailed Kathryn about online banking lead; Linda and I called him to go over statement with him.
•	-		User: lindsaybank from Operations - Notes: Mike called me yesterday; really happy with service and sent me a referral to Pemiscot Office Supply- Tommy Craft- I called Tommy and will go see him on Monday morning to see what we can do for him; I believe he is also a FSB customer
22	Calbert Photography	444236049888	May 09 2023	CANC	Jun 24 2024	-	-	-	Merchant
	Address : 130 West Front Street					Phone : 5734713800		Contact : Jackie Calbert
23	Southside Package Liquor	434357055889	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 5733334846		Contact : Juan
•	-		User: First State Bank from Headquarters - Notes: Downloaded Omni 3750 and check service today. He already had GETI, so had to use existing. Trained on equipment. Kathryn from the bank went with me.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker- Juan called me yesterday afternoon; Discover not working; I talked to Raj and it was on the app, but not processed by paymentech; he sent request for ASR; called Juan's cell phone back and left him a message that it has been added can take an hour to 24 hours to become active.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker- on Friday, 2/15, Raj called from the office and ran a test transaction on Discover. It worked.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by and checked on Juan; all is going well; also talked to him about signing the bar he is partnering in; they still don't have phone line, but will sign with us as soon as they do.
•	-		User: Lindsay Felker from - Notes: Went by yesterday to check on Juan; he was not there; talked to the girl working; did not recognize her; she said machine is working well; told her to let Juan know I came by.
•	-		User: Lindsay Felker from - Notes: Kathryn and I went by and checked on Juan; all going well; no phone line at the bar. If they get one, he will sign it up for c. card processing.
•	-		User: Lindsay Felker from - Notes: Kathryn from the bank e-mailed me and Juan needed his password; I called him and gave it to him. it is 1 alpha alpha 66831.
24	Hayden Pharmacy	434346477889	May 09 2023	CANC	Jun 05 2024	-	-	-	Merchant
	Address : -					Phone : 5733334606		Contact : Henry Hayden
•	-		User: Mike Thomas - Department: 5 - Notes: Mailed welcome kit.
•	-		User: Mike Thomas - Department: 5 - Notes: Ordered Pin Pad 1000se on PO# 2471 shipping to merchant NDA.
•	-		User: Mike Thomas - Department: 5 - Notes: TT Lindsay (rep) download Tranz 330...TID# Z46477889, also ordering pin pad cable.
•	-		User: First State Bank - Department: 1 - Notes: 11/29/07-Went in to check on them and they had me change time on their machine.
•	-		User: First State Bank - Department: 1 - Notes: Problems with Discover per Leslie; getting Invalid MID- I tested Visa and working fine; I talked with Paymentech and correct Discover MID is on file; Error message was 209; try transaction a 2nd time; they did; temporary card number issue; may not have had new card number.Seems to be a card problem with that particular card- Called and let Bridgette know it is a card number.
•	-		User: First State Bank - Department: 1 - Notes: Went by to check on their Discover; ran test transaction via number given to me by Paymentech; all working fine. Talked to Mr. Hayden- they are happy with everything.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by to check on them; all is going well!
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by to check on them; all is going well!
•	-		User: Lindsay Felker from - Notes: Went by to check on them yesterday; all is going well; did have to change time on their machine.
•	-		User: Lindsay Felker from - Notes: Called and needed to void out 2 transactions for $19.95- it was Ref#4 and Ref#5; we voided it and all is fixed!
•	-		User: Lindsay Felker from - Notes: Went by and checked on them; all is going well; very happy.
•	-		User: Lindsay Felker from - Notes: Linda rec'd a vm from Mr. Hayden; he rec'd some letter from a company about his eqpt. that it had to be software according to some pharmacy guideline; told him we can support 98% of software; he is happy with service and does not want to change, but wanted to see if I had heard of any other pharmacies in MO with this question; told him I had not and I will see what I can find out from local pharmacies.
•	-		User: lindsaybank from Operations - Notes: Went by to check on them; card reader needed to be cleaned, so I did that while I was there; I also changed the time on the machine; They are happy; all is well.
•	-		User: Lindsay Felker from - Notes: Did check with SIGIS and called to let Mr. Hayden know that he is fine to utilize the healtchards with our system. They are mastercard backed.
25	Gatewood Custom Cycles	444211604889	May 09 2023	CANC	Jun 17 2024	-	-	-	Merchant
	Address : 1000 E State Hwy 84					Phone : 573-333-2733		Contact : Bobby Gatewood
26	ACE WRECKER & REPAIR SVS	434252968889	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 5733590407		Contact : GENE TOMLIN
•	-		User: Dianna from - Notes: ACCOUNT CLOSED
27	ACE WRECKER & REPAIR SER	434276362887	May 09 2023	CANC	May 15 2024	-	-	-	Merchant
	Address : -					Phone : 5733590407		Contact : CHARLES
•	-		User: Mike Thomas - Department: 5 - Notes: Tt Brianna, printer error will not clear, tried changing setting and re-setting printer module....will replace when terminal is in stock.....she has a programmed back up.
•	-		User: Mike Thomas - Department: 5 - Notes: Shipped replacement Hypercom T7PT will advise Brianna to return defective terminal for repair
•	-		User: Mike Thomas - Department: 5 - Notes: TT Brianna walked her through a settlement.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker-Brianna called and owner looking at lower rates with another company; she is happy with our services, but he is looking at price; I just went by and checked on them 2 weeks ago and all was well; Brianna is faxing the comparison from the other company to our office ATTN: Linda; we will see what we can do to save the account.
•	-		User: First State Bank from Headquarters - Notes: Linda looked at statement and proposal; we can lower in a few areas; I talked to Brianna yesterday; they love our service, just need some help in a few areas; we had room to lower, so I sent an e-mail to Virginia to lower them.
•	-		User: First State Bank from Headquarters - Notes: Lindsay Felker went by and talked to Briana; they are staying with us. We lowered in a few areas.
•	-		User: Virginia Blankenship from Operations - Notes: submitted OSM # 22078 to lower rates per Lindsay's email to me and have attached the spreadsheet that we HAVE to start sending to Paymentech to do these kinds of changes (it is under the app on the front page of this acct).
•	-		User: Linda Billings from Sales - Notes: Recev'd cancellation request on 5/13. OSM Request ID: 289848

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Vantiv

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Rise CC

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Rise PCS

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Elavon

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Tesla FD

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FDR - Concord

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Rev19 - AFS FD

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PCS Direct

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Clearent

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Shift4

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OLD RISE

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Rev 19 - AFS TSYS

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MAG

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Test

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istream

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